I am a full service shopper (if your groceries came to you in regular bags without labels with your name on it, your delivery person also did your shopping. If you think it’s not worth the money, then why are you using the service? This is dense NYC, no cars or gas to worry about. After all, the nickname “Whole Paycheck” exists for a reason. Full service shoppers like myself, don't get an hourly wage. Are there separate drivers and shoppers? Report Save. Between both customers, neither tipped. Just hoping for some more intel so I know how to tip properly. If something is not on the shelf, I will always track down an employee to check stock in the back, etc. Were they on time? As you can see, it's a struggle. Thank you! Work be like MEME 140. So I said fuck them and took a leave of absence instead. Walmart has tapped Postmates in its aggressive goal to offer online grocery delivery to 40% of the country. Under normal circumstances, the general recommendation is to tip anywhere from 10% to 20% on a food delivery order, but not less than $3 to $5, even on small orders. Which is already pretty low considering that the shoppers use their vehicles for the delivery and did the shopping for you. Should we cook your dinner as well? Meanwhile, Amazon is rolling out two-hour Whole Foods delivery in Los Angeles. * Learn more *Exclusively for Prime members in select ZIP codes. Posted by 1 day ago. Please consider whether or not the driver has to pay for parking. Now weigh the value of not having to walk through the store yourself. The order was basically what I always get. How much am I really supposed to tip? New comments cannot be posted and votes cannot be cast, More posts from the InstacartShoppers community. They had fresh produce, meat, seafood, eggs, dairy… you name it. What if I purchased 10 bottles of 1 gallon water. All my orders over $200 I've never been tipped less than $15. Hey, Lovehatepassionpain, just a quick heads-up:occured is actually spelled occurred. If you select a one-hour delivery option, a delivery fee will be charged based on the order’s subtotal. I don’t know the split between shopper and delivery person but $15 /hr seems fair for grocery delivery 3 blocks. Our pay scale is similar to waitstaff as well. “For deliveries that give customers the option to tip, you always receive 100% of the tips,” the company said in the email. A large order will take at least an hour to shop, get thru checkout, and deliver. As a customer, I wouldn’t be able to justify paying that in addition to the amount of fees Instacart charges. I totally agree the service fee are too high, it doesn’t encourage customer to order more. And found a new and even better paying job not in retail anymore thank God. It typically touts ultra-fast delivery … They can only see that they got tipped. Two-Hour Delivery. How personable were they during your in person exchange? hide. Looks like you're using new Reddit on an old browser. share. Obviously I don’t want to be a douche and not tip but I can’t see how anyone can actually afford this service if I’m supposed to tip on top of $27 in fees. I am not sure if you made it to the end of this long response - if so, I thank for taking the time to read my perspective - have a wonderful Sunday. It doesn't matter if I am driving 19 miles or 3 blocks- the drive is the only part that isn't work. Whole Foods on Amazon Fresh . I've been tipping them the same way I would food delivery, right around five bucks. Tips. if an item isn't available, I will look for at least 2 alternative options, then reach out to my customer so we can make a collaborative decision on a substitution or a refund. Full service shoppers like myself are working just as hard as any waitstaff. FUCK YOU very much Whole Foods, I hope Amazon shuts you down. You can receive a free two-hour delivery on orders with a minimum purchase. I saw there’s an option for tipping too. To answer your query, as a shopper I think a fair tip is 10-15% of the cost of the order. 70-80% of the order was from the same frozen aisle. Most of it was frozen stuff that would all be in the same aisle. If you tip for delivery, do the preparers see any of the tip or does it only go to the drivers? Ms. Melton, 31, has worked for almost all the food delivery apps and said that she wished DoorDash had been more transparent about its tip policy. We feel it's more the stores fault than the people who are picking and delivering the food. For Valentine's Day, Amazon and Whole Foods Market have brought back a popular roses' deal. Press question mark to learn the rest of the keyboard shortcuts. 140. I try to order when there isn't a ton of traffic to make life easier on the delivery driver. I already paid $27 for grocery delivery from a store a few blocks from my place. Hi would love some info on how I should be tipping for Whole Foods orders. But fuck Amazon too. Here's how to use it. My last two over 200 we're $25 and $23. Grocery Delivery and Pickup Free pickup or delivery. Most food delivery apps have both delivery and service fees, which can get expensive and confusing. Please also tip cash, if you can. I would try to cut costs elsewhere if price was a big enough factor to have me seriously debating stiffing somebody personally shopping & delivering for me. The service fee is set to a mandatory 5% with a suggested 5% for tip that is editable/waivable. This is not part of our job. You can remember it by two cs, two rs.Have a nice day! I feel like that should be more explicitly stated. Edit: Wow that’s all really good info to know. Press question mark to learn the rest of the keyboard shortcuts. I always offer to assist the customers bringing the bags into the home (probably 30% take me up on that offer). Posted by 4 days ago. Pric… Think I’ll tip something around that. If the pizza shop charged you $27 in fees you’d also question how much you were supposed to tip the driver. Once you’ve decided to start tipping for your food delivery services, then the next question is about the tip amount. My only issue with what you just said is that you're judging us on whether or not we're offering to bring your groceries into the kitchen. We have never had an issue that we felt was the shoppers fault and Amazon doesn't give us a clear way to define the issues enough for us to be … Item sub-total was like $250. I stopped shopping for them yesterday and won’t be back unless they make some changes. Although many food delivery services don’t expect you to tip, GrubHub very much does. $98 a year or $12.95 per month. well according to another instacart shopper on this sub whose been trolling me, apparently we are very “entitled” and “lazy” to think that we deserve tips. Amazon won't open your packages for you and put away the ordered items. If the shopper and delivery person are making less than minimum wage while IC charges me $27 in fees alone, then yes the service is shitty. The tip you add in the app goes to the courier or delivery driver (you have 24 hours to add a tip after delivery). For orders over $35, you can select the Free Pickup window as soon as one-hour after checkout. First order should be free delivery, check with customers service, you should get a refund on the $7.99 delivery fee. DoorDash Tipping Etiquette. Then I guess I’m a douche because I think it would frankly be absurd to tip 15% / $37.50 for a 3 block delivery. New, 3 comments. The parent commenter can reply with 'delete' to delete this comment. In total, I made $14.20 on that order for nearly 2 hours of work and 12 miles of my own gas. People don't bat an eyelash at ripping their wait staff after paying a premium for food at a restaurant. Most of them seem to be Whole Foods’ “low cost” 365 Everyday brand. I totally understand the fact of just trying to make a living (I was a waiter back in college for 3 years myself. The shoppers are Amazon employees not Whole Foods staff, they get the same shitty benefits warehouse staff do in that they get none because they're capped at 25 hours and are 'part time employees', Tips go to Amazon first to meet their minimum guarantee, New comments cannot be posted and votes cannot be cast, More posts from the AmazonFlexDrivers community. 28 comments. A good example of how poor tipping affects me occured today. Just placed my first order. In its current state, I believe Instacart is a rip-off to the consumer. Understanding how we are paid might give you a better understanding. We provide the option to tip your delivery driver at checkout. The Absolute Minimum Acceptable Tip for Any Food Delivery Is $5. Why Tipping Matters Image: Grubhub. I shopped for both of them - and made the 2 deliveries. I paid a $7.99 delivery fee and a $19 service charge. The driver only picks up the order from Whole Foods and delivers it. I received an order for 2 customers at Whole Foods. Edit: Not sure why this is getting downvotes. A pizza guy won't bring the pizza to the table. The produce from my local whole foods is getting worse and worse. Please consider how difficult it is to get from a parking space to your door. No story. This is not a big leap from bringing them into your kitchen. Welcome to the best subreddit for Instacart Shoppers to discuss everything related to independent contracting for Instacart. Compilation of girls flashing the pizza delivery guys. I was pleasantly surprised by the selection featured in the Prime Now app. The thirteen dollars they recommended on last order seemed a bit extreme. Those drivers usually pick up multiple orders for delivery in succession. Then, I will load the stuff in my car, drive it to my customers - carry it to their door (whether it is a simple driveway or six flights of stairs). “Tip your delivery driver 20 percent of the total bill or $5 — whichever is higher,” she says. I distinctly remember being tipped $0.01 after a horrible couple had their baby puke everywhere and I resat them). Did they communicate when appropriate? by Helen Rosner @hels Sep 30, 2016, … Walmart+. Then what? The thirteen dollars they recommended on last order seemed a bit extreme. 1. share. Did they offer to bring your groceries inside so you didn't have to bring them from your doorstep into your kitchen? save. 16 comments. Maybe if enough customers get outraged or complain about the extra charge IC will change it. Like waiters in a restaurant, Grubhub delivery drivers rely on their tips in order to make a decent living. When deciding how much to tip, please consider how big the order is and how heavy. If you elect to leave a tip, the entire tip goes to your courier. Quentin Fottrell, … You’ll find that product selection varies quite a lot by category. Customers have power to send a stronger message to Instacart. As you can see, it's a struggle. You can edit your tip amount up to 24 hours after delivery. I've been tipping them the same way I would food delivery, right around five bucks. If you're in a financial position to do, add more of a gratuity than you would otherwise. If I lived in a cramped metro area I might tip more because getting around sucks, but in Phoenix five bucks seems fair. Right now, consider tipping at least 20% or more, if you can. The driver is a contractor who uses his or her personal vehicle and getting no benefits, similar to Uber. Amazon] is acquiring upscale grocer Whole Foods Market for $42 per share in an all-cash deal worth $13.7 billion, including the grocer's net debt. So If they deliver to 5 customers in a shift, they will only know if they get tipped, but they won't know who it was. That’s all. Prime members: Skip the lines, skip the hassle and get your Whole Foods Market favorites carefully packed and ready to go or delivered … This takes time and it is considerably more work than delivering a pizza. Tipping is expected every time you order delivery from DoorDash. Even small orders eat up time quickly. Meaning if you buy milk and 10 cases of water, you are getting 11 items. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. I tipped a flat $10. Instacart modified their fee structure last week in a way that provides more fees for the company while reducing tips earned by shoppers. Also since I was downvoted for saying that I was charged 7.5% while not being in Canada, IC confirmed to me that NYC is also charged 7.5%. But there's less clarity on how much to tip for food delivery. Continue this thread View Entire Discussion (2 Comments) More posts from the wholefoods community. Between both customers, neither tipped. Then, when a person can't be bothered to even give me the smallest tip, I realized how little value my time, effort, and hard work is to some people. I try to provide value. In return, it’s common courtesy to provide a tip for their help. The tip is solely for the driver right? However, our Austin contributor did notice that some specialty items were not available via Prime Now. If I lived in a cramped metro area I might tip more because getting around sucks, but in Phoenix five bucks seems fair. My order was 5 bags of groceries. This is a luxury service, and if the convenience factor doesn’t outweigh the price then you as a customer know your options (do your own shopping). As Doordash’s delivery worker porthole puts it: “For each delivery, you will always receive at least $1 from DoorDash plus 100% of the customer tip. I wouldn’t stiff the person whose providing the valuable service to you and just trying to do an honest job. Sheesh. unless you have gotten cases of water a 5-10 dollar tip is typical I can tell you if I delivered to you and got that I would be happy enough. Amazon uses tips to subsidize what they pay drivers, so if you want your money to go to the driver and not into Jeff Bezos' pocket, please tip cash. A total of $37 ($27 fees and $10 tip) for this seems more than fair to me. If you have groceries delivered from Whole Foods, you are no longer tipping the shopper. For a large order.. Say 35 items or more, it can take considerable time and effort. Some of us will do it for certain customers but you should not expect it. The person who batches the order does not get any of the tip, but they probably get benefits as a Whole Foods employee. Pickup. I received an order for 2 customers at Whole Foods. Thanks everyone for the heads up! We are so tip-dependant and the effort we make is much more similar to a waiter/waitress than a pizza delivery guy. Do I need to provide a screenshot of what I was charged? We all know how much you should tip a server in a restaurant—18 to 20 percent. For grocery delivery with Whole Foods, a $35 order is typically needed. Christ. So far, most of my customers don’t seem to follow his shitty point of view (yet), but yes I agree with you 100% (and would think most other shoppers would too!) 188. With a Prime membership, there’s a whole lot more to love about Whole Foods Market, from discounts all over the store to free delivery or pickup. In total, it took 1 hour and 45 minutes and I drove 12 miles. One-Hour Delivery. I shopped for both of them - and made the 2 deliveries. If you can’t justify the cost, get it yourself or be a douche. And if there were special challenges — the weather is awful, they have to climb a zillion stairs — bump up the tip even more to recognize that. You understand the cost of the service. There are plenty of options available. In total, I made $14.20 on that order for nearly 2 hours of work and 12 miles of my own gas. Prime members get two dozen for $19.99 through Friday. Service fee was just under $19. The bags had labels with my name on it, so based on what you said (and the fact NYC is a huge market), looks like there was a shopper and a delivery person. $50 of the $250 was a single can of protein powder. Somewhere around 1,000 Whole Foods products are available to order through Amazon Fresh, with more on the way. Tip delivery workers what you can. People were being a little unnecessarily harsh to you on this thread, but I want to try and explain where we are coming from a bit - just for the purpose of perspective. My last few orders have had mistakes so it’s good to know that drivers and shoppers are separate. I’ve been a long time Instacart customer so I understand how that works but what about now with amazon? So it’s no surprise that the company may be cutting corners with its Prime Now delivery workers, too. Now I can tell Whole Foods, they can take this job and shove it straight up Bezos’ ass where all their noses are firmly planted. Walking there, shopping, and coming back typically takes 45 minutes. If you’re wondering how much to tip for delivery, on their website , GrubHub recommends, “If everything goes smoothly with your delivery and the weather is good, 20% is the standard cost of having the mealtime brought to your doorstep. There wasn’t a single item I searched for that was unavailable. The company’s couriers — known as Dashers — can be likened to waiters and traditional pizza delivery drivers in that they’re providing a service on top of the restaurant preparing your meal. The problem is there’s a huge misconception on who that person is, bringing you your products in hours time. If you are the original creator of material featured on this website and want it removed, please contact the webmaster. Customers might think that a delivery fee would include tip. For example -I will work to find the best possible produce and meats for my customers. Information about your tip, such as the amount and who has issued it, isn't shared with the driver. Amazon offers grocery delivery services Amazon Fresh and Amazon Prime Now from its own warehouses and Whole Foods stores. A 15-day trial is … Press J to jump to the feed. That is why you may feel some frustration from some people - it isn't your fault of course, but we are just hard working people trying to eek out a living. Food Deliveries. If we complain to Amazon or whole foods do those complaints reflect on the shopper? share. I get a base of 3.00 for every order, and an additional 40 cents per unique item. If you're looking for a place to discuss DSP topics, head over to r/amazondspdrivers. In total, it took 1 hour and 45 minutes and I drove 12 miles. As much as we love Whole Foods (and its incredible assortment of rotisserie chickens and clean beauty products), it is not exactly the best everyday option for the shopper on a budget. Cost:Launching Sept. 15. On average, customers were willing to pay a maximum of $8.50 for the tip, delivery fee and service fee combined, according to U.S. Foods' report. lol MEME 188. I try to order when there isn't a ton of traffic to make life easier on the delivery driver. You can go get your own pizza, you know the cost of it, but you still tip the delivery person. Thanks the advice. report. It's almost impossible to find a delivery time slot using Amazon Fresh or Whole Foods right now. She said one person originally put a $32.94 tip on a 27-item order from Sam’s Club, only to replace it with a $0 tip after delivery. Unfortunately no. With that being said, if you strongly feel that these surcharges for the items + delivery fee + mandatory service fees is making the service too unaffordable for you to tip the worker (which gets less than minimum wage on most orders) then call the customer support to voice your complain. But a script can alert you when one opens up. When I tip is that only going to a driver or is it a fifty fifty split? If there were labels on your bags, you had an instore shopper-an hourly wage employee, do your shopping, and a separate delivery person). Dude. save. Next thing you know the customer's are going to be expecting us to put their groceries away. It is disheartening because I try really hard to provide the best service I can. The milk is 40 cents and the water is 40 cents. More surprisingly, however, was that she couldn’t find any strawberries in the app, and it’s currently peak strawberry season in Texas. I personally feel it should auto populate at 15% not 5. Here's a big one: Prime members who live in Austin, Texas, Cincinnati, Dallas and Virginia Beach, Va., can now get Whole Foods Market groceries delivered to their doors in just two hours. This subreddit is for Amazon Flex Delivery Partners to get help and discuss topics related to the Amazon Flex program. All I asked was HOW MUCH DO I TIP.

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